tk00 Terms and Conditions

tk00 (referred to hereinafter as "Platform", "we", or "tk00") is an online gaming and betting service provider. These Terms and Conditions ("Terms") govern the use of the tk00 website, mobile site, and all related services. By accessing the website, opening an account, or using any service, you are automatically considered to have accepted these Terms.

If you disagree with any part of these Terms, please refrain from using tk00. To contact us, use 24/7 live chat or [email protected].

2.1 Eligibility Requirements

To open an account with tk00, you must meet the following conditions:

• You must be 21 years of age or older (for 21+ only).
• You are not located in any country or region where online gaming is prohibited by law.
• You are opening the account in your own name and for your own use — not on behalf of a third party.
• You do not already hold an active account with tk00.
• Your account has not previously been terminated by tk00.

2.2 Account Registration Process

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in account termination and forfeiture of your balance. Each user may hold only one account — if multiple accounts belonging to the same person are detected, all accounts will be closed.

2.3 Identity Verification (KYC)

tk00 may request identity verification documents at any time to ensure fair play and security. tk00 reserves the right to hold withdrawals until the verification process is complete. Accepted documents include a national identity card, passport, or driving licence.

2.4 Account Security

It is your sole responsibility to keep your login credentials (password, PIN) completely confidential. If you become aware of any unauthorised access to your account, notify us immediately at [email protected]. You are responsible for all activity carried out through your account.

3.1 Deposit Rules

tk00 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300. Deposited funds are generally credited to your account instantly. tk00 reserves the right to decline any deposit request for any reason.

• Minimum deposit: ৳300 (per method).
• Accepted methods: bKash, Nagad, Rocket.
• Payments made in a third party's name are strictly prohibited.
• Any deposit request may be cancelled without review if suspicious activity is detected.

3.2 Withdrawal Rules

To make a successful withdrawal, your account verification must be complete and any applicable wagering requirements must be met. The minimum withdrawal amount is ৳500. After a successful request, funds will reach your mobile banking account within 30 minutes to 3 hours.

• Minimum withdrawal: ৳500.
• Processing time: 30 minutes to 3 hours.
• Withdrawals may only be made via the same method used for the deposit.
• Withdrawals may be placed on hold if KYC verification is incomplete.

3.3 Currency and Conversion

All transactions on tk00 are processed in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, tk00 will apply the applicable exchange rate and a conversion fee may apply.

4.1 Welcome Bonus

New accounts on tk00 receive a 200% bonus on the first deposit, up to a maximum of ৳15,000. To release this bonus, a 15x wagering requirement must be met (bonus amount × 15). For example, if you receive a ৳5,000 bonus, you must place ৳75,000 in bets before withdrawing.

4.2 General Bonus Terms

• Each bonus offer has its own validity period — any unused bonus will be cancelled once it expires.
• Bonuses are applicable once only and are limited to one account.
• Bonus funds cannot be withdrawn; they may only be used for gaming.
• Winnings earned from a bonus may only be withdrawn after the wagering requirements have been met.
• If bonus abuse is detected or an attempt is made to claim bonuses through multiple accounts, all bonuses and associated winnings will be forfeited.
• tk00 reserves the right to modify or cancel any bonus offer at any time.

4.3 VIP Program

tk00's VIP program has three tiers: Bronze, Silver, and Gold. Bronze members enjoy a weekly cashback of up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2%. Tiers are advanced based on active gaming. VIP cashback is provided under its own terms and conditions, and tk00 may modify VIP benefits at any time.

5.1 General Gaming Terms

All games on tk00 are conducted in a fair and transparent manner. Each game's outcome is verifiable and determined without any external interference. tk00 reserves the right to void the result of any game due to a technical error, in which case the stake will be refunded.

5.2 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Each game and betting market is subject to its own rules.
• For cricket, football, and other sports betting, the official match result will be considered final.
• If an event is postponed or cancelled, the stake for that bet will be refunded.
• If a technical error is exploited to place unusual bets, tk00 may void those bets.

5.3 Prohibited Activities

The following activities are strictly prohibited on tk00 and will result in immediate account closure if detected:

• Bonus abuse — attempting to claim the same bonus more than once.
• Operating multiple accounts on behalf of the same individual or group.
• Using automated software, bots, or other technical aids.
• Colluding with other players to win through unfair means.
• Exploiting any technical error or bug on the platform.
• Using the platform for money laundering or any other unlawful purpose.

6.1 Service Availability

tk00 strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, network issues, or other reasons. tk00 will not be held liable for any loss resulting from a service disruption.

6.2 Liability for Gaming Losses

Gaming and betting are inherently risky activities. tk00 accepts no responsibility for your gaming losses. You are considered to be playing of your own informed volition and at your own risk.

6.3 Third-Party Content

tk00 hosts games from third-party game providers (such as PG Soft, Pragmatic Play, JILI, and Spribe). tk00 is not directly liable for technical errors in these games, but will assist in resolving any related issues.

6.4 External Circumstances

tk00 will not be held liable for service disruptions caused by natural disasters, government directives, internet infrastructure issues, or other unforeseen circumstances.

7.1 tk00's Rights

tk00 may suspend or permanently close any account without prior notice under any of the following circumstances:

• Violation of any clause of these Terms.
• Registration using false information.
• Bonus abuse or fraudulent activity.
• Being identified as a minor.
• Money laundering or suspicious financial activity.
• Prolonged account inactivity.

7.2 Voluntary Account Closure

You may close your account at any time. To do so, email [email protected] or contact us via 24/7 live chat. Please withdraw your remaining balance before closing the account. Any unused bonuses will be cancelled and will not be refunded.

7.3 Self-Exclusion

If you wish to exclude yourself from gaming, you may use the self-exclusion option. Visit our responsible gaming section or see the Responsible Gaming page.

8.1 Data Privacy

tk00 is committed to keeping your personal information secure. For details on how we collect, store, and use your data, please visit the Privacy Policy page.

8.2 Cookies and Tracking

tk00 uses cookies to ensure the smooth operation of the website and to improve the user experience. By using the site, you are considered to have consented to the cookie policy.

8.3 Intellectual Property

All content, design, logos, trademarks, and software on the tk00 website are protected under tk00's intellectual property rights. Copying, distributing, or modifying them without prior permission is prohibited.

8.4 Dispute Resolution

If a dispute arises between tk00 and you, an attempt will first be made to resolve it through direct discussion. Submit a complaint via live chat or at [email protected]. We generally provide a resolution within 3 to 5 business days. Our support team provides assistance in Bengali 24/7.

8.5 Changes to Terms

tk00 may update these Terms at any time. For significant changes, a notice may be sent to your registered email. Continued use of the site after any changes will be considered as your acceptance of the new terms.

tk00 believes that gaming should be for entertainment purposes only. We place the highest importance on responsible gaming and are committed to helping our users maintain healthy gaming habits. This platform is operated for users aged 21 and above only.

If you feel that gaming is causing problems for you or your family, please visit our Responsible Gaming page or contact us via 24/7 live chat for immediate support.

• Set deposit limits — play within your budget.
• Take a break — temporarily suspend your account if needed.
• Seek help — the self-exclusion option is available at any time.
• If any family member is a minor, make sure they cannot access this platform.